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FREQUENTLY ASKED QUESTIONS
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What is Driftwood Beach Boutique?As all things do, Driftwood Beach Boutique started as an idea! Love for where we live has definitely impacted our ideas for clothing and products. Born and raised here in Bradenton, Florida; home to some of the most breathtaking beaches in the United States. Anna Maria Island has been a space where we have always felt at home and drives our passion and creativity. Passion for design and photography has led us to put it all out there and jump into this idea of having our own store! We hope that our store reflects the laid back atmosphere of the Island and that you'll find something for everyone!
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How often do you add new products?We try to keep our store as fresh as possible so we add new items every 1-2 weeks! All Beach Tee's and other original Driftwood Beach Boutique designs do take a bit longer to create. All of these designs are original and created by us. Jewelry is also original designs and hand made to order.
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How much will shipping cost?Shipping costs vary based on the size of your order! All orders over $100 USD will receive free shipping :)
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How can I track my shipment?After placing your order with us, you will receive a confirmation email with an order number and tracking number. Most of our items are shipped through the United States Postal Service. You can enter your tracking number into their website to keep an eye on your delivery.
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How long will my shipment take?Standard Shipping: 5-7 business days Express Shipping: 1-2 business days ***shipping times do not include the time it takes for Driftwood to process your order***
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What is your return/exchange policy?***Non-Returnable Items include: Bathing suits, all handmade jewelry, worn or damaged items, and all items described as "final sale".*** All items requesting an Exchange or Return must be unworn, undamaged, and have the original tags attached. We give our customers 14 days from the date of delivery to request a return or an exchange. Please be sure to email us before sending the item(s) back to us. Driftwood Beach Boutique is not responsible for the return shipping costs for the item(s). When choosing a carrier to return your item(s) to us, please consider purchasing a tracking number to ensure a safe delivery. Driftwood Beach Boutique is NOT responsible for any lost or stolen items in transit. When requesting to return or exchange an item, please email: driftwoodbeachboutique@gmail.com EXCHANGE POLICY: When requesting an exchange, please note this in your email to us and include your first and last name as well as your order number. Please also note if you are requesting to exchange the same item in a different Size or color. RETURN POLICY: When requesting a return, please note this in your email to us and include your first and last name as well as your order number. After we receive your item(s) back in the mail, we will inspect the item(s) and process the return. You will receive an email from us at this point. All refunds will be issued in the form of store credit or refunded back to the original form of payment. *Amount of time for refunds issued to credit/debit cards may vary based on your bank*
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